- An order of funky t-shirts that was ordered on December 2nd has not shown up. The company responded very fast, but obviously they won't be here for Christmas.
- An order of (nice things) ordered December 4 arrived on December 23rd, forcing me to have to wrap it at the last minute. 19 days is actually much worse than postal times. Way to go UPS!
- An order of a technical device went missing after shipping, and Fedex had no clue where it was. I had to follow up with the company a number of times and the package was never located. I got a refund, but not for the full amount (they omitted to refund me for the shipping) and we had to scramble on the weekend to find the product locally.
- On December 4th I switched my Adobe Creative Cloud from a single-app subscription to their photographer's option, which included both Lightroom and Photoshop for $10/month. Today, I got notification that I had been billed $20 - it seems that the single-app subscription was never cancelled, so I would have been paying $30/month instead of $10.
Tuesday, December 24, 2013
The Christmas of Shipping Problems
Posted by dean at 2:29 PM