Tuesday, December 24, 2013

The Christmas of Shipping Problems

  1. An order of funky t-shirts that was ordered on December 2nd has not shown up. The company responded very fast, but obviously they won't be here for Christmas.
  2. An order of (nice things) ordered December 4 arrived on December 23rd, forcing me to have to wrap it at the last minute. 19 days is actually much worse than postal times. Way to go UPS!
  3. An order of a technical device went missing after shipping, and Fedex had no clue where it was. I had to follow up with the company a number of times and the package was never located. I got a refund, but not for the full amount (they omitted to refund me for the shipping) and we had to scramble on the weekend to find the product locally.
  4. On December 4th I switched my Adobe Creative Cloud from a single-app subscription to their photographer's option, which included both Lightroom and Photoshop for $10/month. Today, I got notification that I had been billed $20 - it seems that the single-app subscription was never cancelled, so I would have been paying $30/month instead of $10.

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